Service Technician Program
About the Program
The IAA Career Pathways: Service Technician Program will prepare individuals to thrive as service technician professionals in the multifamily industry. The program modules will consist of the following:
- Intro to the Multifamily Industry
- Basics of Electrical
- Basics of Appliance Repair
- Basics of Plumbing
- The Make-Ready Process
- Fair Housing for Maintenance
- Professionalism and Customer Service
Graduates of the program will be immediately placed in a 4-week paid internship with one of IAA’s professional, onsite management members. After the internship, candidates can interview for Service Technician positions in the multifamily industry.
Goals of IAA Career Pathways:
- Provide career knowledge and preparedness to high school students seeking a non-traditional education route, individuals in secondary vocational education, and individuals who desire a rewarding career change.
- Recruit and train individuals interested in becoming part of the multifamily industry.
- Quickly place candidates into rewarding careers with one of IAA’s management members across the state.
- Management companies are encouraged to enroll newly-hired candidates in various statewide and national certification programs to continue their education and success as multifamily maintenance professionals. Such certifications like the
CAMT and CPO.