From Numbers to Know-How: Turning Apartment KPIs Into Action
Apartment professionals (at all levels) often see their KPI's (Key Performance Indicators) as overwhelming data points and numbers on a page, but they're really a roadmap for results. This interactive webinar breaks down how to connect the numbers to daily behaviors that drive performance. We'll cover the most frequently talked about financial and performance KPI's, and offer practical advice on how to develop an action plan with the team to move the needle in the right direction. Learn to lead metric-based discussions, motivate your team, and develop concrete action plans that stick. You'll gain simple frameworks to turn reporting into results, helping your property outperform the numbers, not just track them. And we'll throw in a little bit about A.I. Coach mode. There's something for everyone.
Learning Objectives:
- Learn the most common financial and performance KPI's, and create a clear roadmap to your property's success.
- Gain tools to facilitate meaningful, metric-based discussions that inspire accountability and motivation, including A.I. Coach mode.
- Discover how daily behaviors directly influence key financial and performance indicators.
- Create practical, team-driven plans to move the numbers in the right direction and keep the momentum going.
CONTINUING EDUCATION CREDIT: In order to earn Continuing Education Credits (CECs), viewers must attend the live virtual class. No credit will be earned from watching the recording posted to our website following the class. Attendees are encouraged to turn on their video cameras and participate in any poll questions/open discussion from the speaker(s). Credit hours are based on webinar duration.
Thank you to our sponsors!
Instructor
Steve Matre is the Principal Consultant and Strategist for Success Matters 365, bringing over 30 years of multifaceted leadership experience in the apartment property management industry. He’s held senior roles in operations, accounting, marketing, training, revenue management, and human resources at respected firms including Redwood Residential, Mandel Group, Banner Property Management, and Sherman Residential. With degrees in Finance and English and credentials such as CPM, CPA, PHR, and certified Coach, Steve offers a rare blend of analytical precision and human insight. Known for his direct communication style and practical strategies, Steve partners with leaders to navigate complexity with confidence.
Outside of work, you’ll find him enjoying good coffee, a great book, a long walk or run, or a Saturday packed with college football.