Virtual Leasing Professional
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Class Dates: January 23, 24 & 25 All classes run each day from 10:00am - 2:00pm EST.
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Cost:
Member: $375/attendee
Non-Member: $525/attendee
Technology and global health events have advanced the demand for virtual touring. This highly interactive program will prepare leasing, management and marketing professionals to meet growing prospect interest in touring communities virtually, while enhancing confidence and building skill-sets around technology platforms and communication principles based on a customer-centric sales perspective
Course Details
This three-day course totals 12 hours of instruction from the curriculum writer and covers the following topics:
- Customer-Centric Sales Virtual Model
- Technology resources for virtual tours
- Best practices when filming a virtual tour
- Planning and preparing virtual tours
- Including staging, lighting, and angles
- Communication skills
- Including verbal, nonverbal body language, tone of voice, and rate of speech
- Building rapport virtually through email, phone calls and virtual tours
- Determining prospect needs using a questioning model
- Providing virtual support
- Closing using virtual techniques
- Follow up practices
Capstone Project
Following the course, students attendees will create and submit a virtual tour to complete certification of program.
Meet the Instructor
Rommel Anacan is widely considered the "go-to expert" in virtual leasing. His easy-to-use strategies have helped thousands get better results when selling virtually (even for people who don't like virtual leasing!)
With 21 years of multifamily experience, Rommel is an accomplished, published national business consultant and keynote speaker. His areas of focus are providing the tools, strategies, and techniques for multifamily businesses to connect with their prospects and residents through customer-centric business practices and models. Additionally, Rommel targets strategies to create and implement self-guided and virtual tours based on national data trends showing an increase in demand for these functionalities by prospective residents.