Virtual Leasing Professional
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Class Dates: January 23, 24 & 25 All classes run each day from 10:00am - 2:00pm EST.
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Technology and global health events have advanced the demand for virtual touring. This highly interactive program will prepare leasing professionals to meet growing prospect interest in touring communities virtually, while enhancing confidence and building skill-sets around technology platforms and communication principles based on a customer-centric sales perspective
Course Details
This three-day course totals 12 hours of instruction from the curriculum writer and covers the following topics:
- Customer-Centric Sales Virtual Model
- Technology resources for virtual tours
- Best practices when filming a virtual tour
- Planning and preparing virtual tours
- Including staging, lighting, and angles
- Communication skills
- Including verbal, nonverbal body language, tone of voice, and rate of speech
- Building rapport virtually through email, phone calls and virtual tours
- Determining prospect needs using a questioning model
- Providing virtual support
- Closing using virtual techniques
- Follow up practices
Capstone Project
Following the course, students attendees will create and submit a virtual tour to complete certification of program.
Candidate Requirements:
- Minimum of six months of onsite property management experience in a leasing role
- Successful completion of the entire three day program
- Pass the virtual tour capstone project