When Everyone's Being a Jerk: Mastering Your Emotions When No One Else Is

Let’s be honest, sometimes people around us are rude, reactive, or just plain difficult. But just as often, it’s our own emotional response that adds fuel to the fire.

This Emotional Quotient (EQ) workshop blends emotional intelligence, psychology, and practical communication tools to help participants lead themselves well in emotionally charged environments. They’ll build the self-awareness, regulation, and resilience needed to stay grounded, give and receive feedback with clarity, and hold boundaries with confidence, even when no one else is modeling healthy behavior.

Learning Objectives:   

• Master Emotional Triggers - Recognize what sets you off and learn how to respond instead of react in high-stress moments.
• Uncover the Belief Behind the Reaction - Spot the hidden insecurity or story that fuels overthinking, shutdown, or emotional spiral.
• Build Emotional Intelligence in the Moment - Apply self-awareness, regulation, and relational cues to stay grounded under pressure.
• Develop Tools for Uncomfortable Conversations - Communicate with clarity even when the conversation feels uncomfortable. 
• Set Boundaries Without Guilt - Hold confident limits without over-explaining, apologizing, or shrinking.

CONTINUING EDUCATION CREDIT: In order to earn Continuing Education Credits (CECs), viewers must attend the live virtual class. No credit will be earned from watching the recording posted to our website following the class. Attendees are encouraged to turn on their video cameras and participate in any poll questions/open discussion from the speaker(s). Credit hours are based on webinar duration.