Maintenance Leadership Toolkit Day 4
This module, Dealing with Difficult People, is the fourth module of the Maintenance Leadership Toolkit. This class will be Hybrid (online OR in-person). All classes run from 1:00 pm - 4:00 pm EST except for the Leadership Roundtable, which runs from noon - 4:00 pm for in-person attendees (lunch will be provided that day). Virtual attendees will still attend from 1:00 pm - 4:00 pm.
In-person learning will take place in IAA's Education Center, located at 9200 Keystone Crossing Suite 150, Indianapolis, IN 46240.
Module Four: Dealing with Difficult People
- Learn how to embrace change by understanding the phases required to help you and those you lead move forward with minimal stress and drama.
- Understand how people get stuck in the past and what you can do as a leader to help.
- Understand how to tackle problems with a different perspective and a set of successful, basic tools
- January 24, 2024 - During this final interactive session, participants will have the opportunity to reflect on their learning, share what they have put successfully into use, and explore the best practices of other participants.
Tom Meier is a human resource consultant with more than 25 years of experience in organizational and employee development. His areas of expertise include career management, leadership development, personality assessment, and organizational change. Tom’s client service background has ranged from workshop facilitation for large groups to providing individualized coaching services for executive, management, and staff-level employees. In addition to graduating from Indiana University, Tom has received the Marshall Goldsmith Executive Coaching certification and is a qualified administrator of the Strong Interest Inventory, the Myers-Briggs Type Indicator (MBTI) and Lominger suite of 360 development products, and The Hogan series of workplace performance assessments. Industries served include: property management, insurance, banking, healthcare, manufacturing, service, academia, and not-for-profits. Clients Tom has partnered with include IAA, JP Morgan Chase, Unum Insurance, Indiana Farm Bureau, Lincoln National Insurance, Butler University, Eli Lilly and Company, Hewlett Packard, and Sallie Mae.