Maintenance Leadership Toolkit Day 3

Wednesday, January 10, 2024
1:00 PM - 4:00 PM (EST)
Category: Micro-Credential

This class will be Hybrid (online OR in-person).  All classes run from 1:00 pm - 4:00 pm EST except for the Leadership Roundtable, which runs from noon - 4:00 pm for in-person attendees (lunch will be provided that day).  Virtual attendees will still attend from 1:00 pm - 4:00 pm

In-person learning will take place in IAA's Education Center, located at 9200 Keystone Crossing Suite 150, Indianapolis, IN 46240.

This module, Proactive Problem Solving, is the third module of the Maintenance Leadership Toolkit.

The following will be covered: 

Module Dates: 

  • January 10, 2024 - Module Three: Proactive Problem Solving
  • January 17, 2024 - Module Four: Dealing with Difficult People

Roundtable Date: 

  • January 24, 2024 - During this final interactive session, participants will have the opportunity to reflect on their learning, share what they have put successfully into use, and explore the best practices of other participants.

Enroll today to become a leader of tomorrow and earn your Maintenance Leadership micro credential! The Maintenance leadership toolkit empowers maintenance professionals to grow their management skills and become visionary leaders to inspire their teams. This customized program will prepare maintenance professionals to create better-reporting relationships by identifying basic competencies such as communication expectations and proactive problem-solving, which are critical to leading a property management maintenance team.

Tom Meier


Tom Meier is a human resource consultant with more than 25 years of experience in organizational and employee development.  His areas of expertise include career management, leadership development, personality assessment, and organizational change.  Tom’s client service background has ranged from workshop facilitation for large groups to providing individualized coaching services for executive, management, and staff-level employees. In addition to graduating from Indiana University, Tom has received the Marshall Goldsmith Executive Coaching certification and is a qualified administrator of the Strong Interest Inventory, the Myers-Briggs Type Indicator (MBTI) and Lominger suite of 360 development products, and The Hogan series of workplace performance assessments. Industries served include: property management, insurance, banking, healthcare, manufacturing, service, academia, and not-for-profits.  Clients Tom has partnered with include IAA, JP Morgan Chase, Unum Insurance, Indiana Farm Bureau, Lincoln National Insurance, Butler University, Eli Lilly and Company, Hewlett Packard, and Sallie Mae.

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