Anne Bonney

Day 1 Keynote Speaker

An international keynote speaker, change management expert, author, and host of the Dancing in the Discomfort Zone podcast, Anne brings a powerful blend of courage, confidence, and resilience to the stage. Her fast-paced, energetic style—paired with relatable (and often hilarious) real-life stories—will leave you inspired and equipped with practical strategies you can use immediately.

Known as a true “ball of fire,” Anne challenges audiences to lean into discomfort, communicate courageously, and lead through change with emotional intelligence. You won’t want to miss this mindset-shifting, motivation-packed session designed to light a spark for individuals, teams, and organizations alike.

Johnny Quinn

Day 2 Keynote Speaker

Johnny Quinn is an Olympic bobsledder, former professional football player, and renowned expert on resilience and change. One of the few athletes to compete at the highest levels of both professional football and the Winter Olympics, Johnny delivers thought‑provoking, action‑packed insights drawn from rocketing down icy tracks at 80+ mph—and navigating life’s toughest challenges. A nationally recognized speaker and author of PUSH: Breaking Through the Barriers, Johnny inspires audiences to break through obstacles, embrace change, and perform at their peak. This powerful keynote is sure to energize and motivate you to take bold action.

Dana Duckworth

Sessions:

• Attract & Retain Talent: The Art of Employee Retention in Multifamily
• It Could Have Been An Email: Maximizing Productivity

Dana Duckworth is a vibrant business consultant, speaker, and facilitator known for helping organizations build more inclusive, engaged, and connected workplaces. A dynamic presence on stage, Dana brings transparency, energy, and real-world insight to her work, creating spaces where people feel seen, heard, and valued. With deep expertise in diversity, equity, and inclusion, employee engagement, and leadership development, she partners with companies and associations to deliver practical strategies that drive growth and belonging. A passionate multifamily advocate, Dana was named the National Apartment Association’s 2023 DEI Champion of the Year and is widely recognized for her ability to both captivate audiences and deliver meaningful, actionable impact.

Danielle Brockman  

Session:

• The Agentic AI Era in Multifamily: Leasing, Maintenance, Marketing, and What Comes Next

Danielle Brockman is a forward-thinking IT leader with deep expertise in infrastructure, operations, and enterprise system integrations, specializing in building secure, scalable, and future-ready technology environments. Currently serving as an IT Systems Administrator for a rapidly growing real estate investment and development firm, Danielle leads initiatives spanning cybersecurity compliance, AI and automation, system centralization, new construction technology, and enterprise integrations. With a strong track record in designing full-scale infrastructure, managing complex property transitions, and aligning IT strategy with business goals, she thrives at the intersection of hands-on execution and strategic leadership. Danielle holds a B.S. in Computer Science with an IT emphasis and certifications in CompTIA A+, ITIL 4, and CAPM, bringing both technical excellence and a people-centered approach to modernizing IT operations.

Jen Piccotti

Sessions:

• The Leadership Moments That Matter
• Beyond Repairs: Tackling the Half-Billion Dollar Maintenance Turnover Gap

Jen Piccotti is President of Swift Bunny and a trusted voice on employee engagement, retention, and leadership in the multifamily industry. With more than 20 years of experience spanning property management and research, she helps organizations identify early signals of risk and turn employee feedback into meaningful operational change. A sought-after speaker at conferences such as NAA Apartmentalize and NMHC OpTech, Jen is known for blending data-driven insights with practical, actionable strategies that strengthen teams and improve performance.

Josh Hinchley

Sessions:

• The Hidden Tax on Your Property: How Operational Friction Quietly Impacts Occupancy and Revenue
• Average Service Is Expensive: Why Exceptional Experience Drives Occupancy and Retention
• Pressure Is Inevitable. Panic is Optional.: Leading with Composure in a High-Pressure Industry

Josh Hinchley currently serves at VP of Leasing and Marketing at Sentinel Management Company, where he leads leasing strategy, marketing, and performance across a growing multifamily portfolio. With over a decade of experience across leasing, marketing, and operations, he has led successful lease-ups and repositioned underperforming assets in diverse markets. Josh focuses on improving conversion, reducing operational friction, and aligning teams around what actually drives performance. He is known for delivering practical, no-nonsense strategies that simplify the complex and can be implemented immediately to drive results.

Kara Rice

Session:

• Preventative Management: How to Lead So Your Team Stays

Kara Rice has more than 30 years in multifamily in roles ranging from leasing to leadership, with an emphasis on employee development. Presently, she serves as VP of Education at Swift Bunny. Kara is passionate about continuing education, team performance, career satisfaction, and employee motivation. She lives in South Florida where she and her husband are raising three kids and dodging hurricanes.

Paul McClain

Sessions:

• The Digital Front Door: Turning Resident Feedback Into Operational Excellence
• Paint Your Success: A Creative Guide to High-Impact Property Marketing

Paul McClain is the driving force behind AiinaT Brand Solutions, a multifamily marketing consultancy dedicated to helping apartment owners, operators, and suppliers elevate their brand, sharpen digital strategy, and drive tangible results.

With a deep background in multifamily marketing, Paul specializes in cutting through industry noise to provide clear direction. He works closely with clients to transform their marketing efforts into positive business outcomes, combining strategic thinking with a keen understanding of what truly moves the needle in a competitive market. Paul empowers clients to communicate more effectively, market more intelligently, and lease more confidently.

Shelly Steitz

Sessions:

• You Don't Have a Lead Problem. You Have a Friction Problem. 
• Marketing as a Revenue Driver

Shelly Steitz is a multifamily strategist with over 15 years of experience bridging the gap between marketing and operations. As Senior Consultant for Partner and Member Engagement at Cadence Marketing Solutions, she works directly with property teams to streamline processes, drive occupancy, and strengthen the systems that turn prospects into residents. Having managed branding and marketing for over 25 lease-ups across U.S. markets, Shelly understands that great marketing only works when operations can deliver on the promise, and she helps teams do both.  

Steve Matre

Sessions:

• KPI Conversations: Making Metrics into Habits
• Work/Life, by Your Rules: A Practical Framework for Right Now
• Customer Experience Constitution: Things We Need to Succeed with Prospects and Residents

Steve Matre is the Principal Consultant and Strategist for Success Matters 365, drawing on more than three decades of senior leadership experience in apartment property management. His background spans operations, accounting, marketing, training, revenue management, and human resources. With dual degrees in Finance and English, plus professional designations including CPM, CPA, PHR, and Coaching and A.I. certificates, Steve combines data-driven analysis with people-centered solutions to help leaders and organizations achieve lasting, measurable results. Outside of work, you’ll find him enjoying good coffee, a great book, a long walk or run, or a Saturday packed with college football. 

Zach Howell

Sessions:

• Understanding Team Dynamics
• Project Management Pitfalls

Zach carries a Psychology degree from Oregon State University. He is a nationally Certified Apartment Maintenance Technician, LEED GA, and Certified UPCS inspector carrying more than 21 years of experience within the multifamily housing, development, and construction industries. Zach is a valued advocate for the multifamily housing sector, serving as Subject Matter Expert for the National Apartment Association, Training Director for The Apartment Maintenance Institute, and Community Education Faculty Member at Portland Community College. As the recipient of the Apartment Community Excellence “Oregonian Civic Award” his dedication and devotion to the multifamily industry is apparent. Zach is a highly respected and influential leader within the industry locally in the Northwest, but also garners national attention around the country with numerous published articles and ongoing training engagements at all levels of multifamily professionals.