Education

The Indiana Apartment Association is designed to help you succeed. If you are new to the industry or a seasoned professional, IAA offers the courses and tools you need to succeed.

NEW!

We are very excited to launch our FREE class schedule! That is right – these classes will be FREE to members! You’ll still need to register in advance in order to participate but there will be no additional charge to attend these classes. This is just one way IAA is working to enhance educational offerings to better serve the changing needs of members.

Register for the educational courses to stay up to date in the multifamily industry and advance your career. Certificates of completion will be issued at the conclusion of each course.

These classes fill quickly so register today!

Upcoming Courses

June

Troubleshooting for Maintenance Workshop (Mishawaka)

Uncover new ways to assess the situation, analyze the potential problem, and creatively resolve the issue with minimal cost and time lost. Review the best tools for the most common problems. After this class you will walk away with new ideas you can implement the very next day. Bring your questions and unsolved mysteries with you to this troubleshooting workshop.

Date: Tuesday, June 7, 2016
Time: 9:00 a.m. - 12:00 p.m.
Cost: FREE
Location: University Park Apartments
Instructor/Speaker: Bob Bruntz, Maintenance Supervisor - Gene B. Glick Company

Lockout/Tagout Training

The training presentation will focus on the applicability of OSHA's Control of Hazardous Energy (lockout/tagout) Standard, 29 CFR 1910.147 to the multifamily industry. Information provided will include the types of service and maintenance operations covered, along with the categories of hazardous energy sources that may be encountered. In addition, elements of an energy control program will be discussed, which includes development of equipment-specific energy control procedures and employee training requirements. Finally, an example energy control procedure will be presented.

Date: Wednesday, June 22, 2016
Time: 10:00 a.m. - 12:00 p.m.
Cost: FREE
Location: IAA
Instructor/Speaker: Thomas J. Okuszki & Anthony Bowers

Marketing Workshop (New Albany)

Walk in your prospective lead's shoes - Analyze your lead's journey and experience with the help of Q7 Associates, an experience-based design and marketing firm that's revitalized several communities like yours. Register for this class to examine several case studies that provide more targeted leads, understanding your prospect's habits as it relates to your brand and community, reviewing your social media strategy, brand identity, and management. Any community member that interacts with leads or residents through any channel, regardless of experience level, needs to attend this course. You will to walk away with several new concepts to try.

Date: Wednesday, June 22, 2016
Time: 2:00 p.m. - 5:00 p.m.
Cost: FREE FOR MEMBERS - pre-registration is required and space is limited. Course certificates will be issued at the conclusion of the course for management review. $160 for non-members
Location: Carriage House of New Albany
Instructor/Speaker: Q7 Associates

Social Networking Bingo Night After Marketing Workshop (New Albany)

After the Marketing Workshop course, join us for a fun filled evening of bingo and networking with multifamily professionals. This event is FREE and we encourage you to bring other multifamily professionals with you! Prizes will be amazing, food scrumptious, and you are guaranteed to have an entertaining evening!

This event will kick off with delicious food, drinks and networking. Bingo will begin at 6:30pm and winners will receive prizes for their winning card.

Date: Wednesday, June 22, 2016
Time: 5:00 p.m. - 8:00 p.m.
Cost: FREE FOR MEMBERS - pre-registration is required and space is limited.
Location: Armstrong Farm Apartments

Appliance Maintenance & Repair Refresher

Join us for a full day of appliance review. Throughout the day, we will review refrigerators and electric stoves. This class will review parts, questions to ask residents to accurately assess the situation, what to do if the appliance is under warranty and solutions to solve your most common problems. This class is suited for entry to mid-level technicians.

Date: Thursday, June 23, 2016
Time: 9:00 a.m. - 12:00 p.m.
Cost: FREE
Location: IAA
Instructor/Speaker: Sam Stahl, Danny Dugger, & Mike Sanders

July

Leadership & Communications (Bloomington)

Every position in multifamily requires leadership and communication. Learn to identify your strengths in each of these areas to better serve your company, your residents, and your future. Topics will include best practices to motivate yourself (and your team) on how to improve your leadership and communication skills. Discover how to create learning networks to surround yourself with a personalized multifamily support system. This session is recommended for all positions in multifamily, including non-supervisory roles.

Date: Wednesday, July 13, 2016
Time: 9:00 a.m. - 12:00 p.m.
Cost: FREE
Location: Millennium Apartment Clubhouse
Instructor/Speaker: Pam Roberts - Grace Hill

EPA/CFC Certification Testing

Section 608 of the Federal Clean Air Act requires persons who work with regulated refrigerants to become certified. Enroll in this course to comply with regulations essential for supporting your apartment community. David Creek brings exceptional experience and insights into this course to engage and motivate participants inside and outside the classroom.

The course includes four sections for the first time test-takers and second time test-takers in your community:

  • Section 1 reviews environmental issues surrounding the impact of Class I and II refrigerants
  • Section 2 covers the test and instruction for systems with less than 5 pounds of refrigerant (Type I certification)
  • Section 3 includes the test and instruction for high-pressure refrigerant such as HCFC 22 including split-system air conditioners (Type II certification)
  • Section 4 contains the test and instruction for systems that use a low pressure refrigerant such as CFC11 (Type III certification)

Re-Testing Requirement: You are required to bring proof of your previous scores to the re-test. You may retest three times before instruction is required.

Date: Thursday, July 14, 2016
Time: 8:00 a.m. - 3:00 p.m.
Cost: Full test - $135/member, $250/non-member; Re-test - $79/member, $150/non-member
Location: IAA
Instructor/Speaker: David Creek

New Member/New Employee Orientation

The quarterly New Member Orientation is for all new members, new employees, and those who want to become more involved in the Indiana Apartment Association. IAA will host this wine & cheese event four times a year to accommodate all new members.

Learn about:

  • Your member benefits
  • Events and functions available only to members
  • Sponsorship and advertising opportunities to grow your business
  • Education opportunities to help grow your career
  • IAA Ambassadors that can help you meet the right people

Date: Wednesday, July 20, 2016
Time: 3:30 p.m. - 5:00 p.m.
Cost: FREE
Location: IAA

Leadership & Communications

Every position in multifamily requires leadership and communication. Learn to identify your strengths in each of these areas to better serve your company, your residents, and your future. Topics will include best practices to motivate yourself (and your team) on how to improve your leadership and communication skills. Discover how to create learning networks to surround yourself with a personalized multifamily support system. This session is recommended for all positions in multifamily, including non-supervisory roles.

Date: Thursday, July 21, 2016
Time: 9:00 a.m. - 12:00 p.m.
Cost: FREE
Location: IAA
Instructor/Speaker: Pam Roberts - Grace Hill

Indiana Apartment Association Call for Presentations and Speakers

IAA’s Professional Development Committee is seeking new ideas for the year’s education-based content designed to highlight current issues and provide solutions for multifamily professionals charged with creating value for residents and investors. Submissions can focus on a variety of topics, including, but not limited to:

  • Management/Executive Skills
  • Leasing
  • Fair Housing
  • Maintenance
  • Leadership
  • Low-Income/Affordable Housing
  • Multifamily trends

Education Program Format

Education Sessions will take place throughout the year on mutually agreed upon dates. Presenters/Panelists should plan to conduct at least a 60 minute presentation which should include audience engagement, with no more than three co-presenters or panelists.

To help you submit your proposal, please review the following examples:

Submission Evaluation and Selection

Your proposal will be evaluated using the following criteria:

  • Relevance to multifamily housing industry
  • Intelligent and clearly articulated submission materials
  • Presenter/Speaker qualifications
  • Provides useful information that attendees can apply to daily work life
  • Audience appropriate content

Our first preference is to maximize peer interaction between members. We recognize that in certain expert areas, non-members may be authorized to teach. IAA retains the right to select speakers as it sees fit, based upon the projected value that the proposed speaker brings to a specific topic.

Submit your proposal today.