Education

The Indiana Apartment Association is designed to help you succeed. If you are new to the industry or a seasoned professional, IAA offers the courses and tools you need to succeed.

NEW!

We are very excited to launch our FREE class schedule! That is right – these classes will be FREE to members! You’ll still need to register in advance in order to participate but there will be no additional charge to attend these classes. This is just one way IAA is working to enhance educational offerings to better serve the changing needs of members.

Register for the educational courses to stay up to date in the multifamily industry and advance your career. Certificates of completion will be issued at the conclusion of each course.

These classes fill quickly so register today!

Upcoming Courses

August

Washer/Dryer/Dishwasher Review

Join us for an afternoon of appliance review. We will review washers, dryers, and dishwashers. This class will review parts, questions to ask residents to accurately assess the situation, what to do if the appliance is under warranty and solutions to solve your most common problems. This class is suited for entry to mid-level technicians.

Learning Outcomes:

  • Attendees can recognize more parts of the machine during a repair
  • Attendees gain communication skills to save time when arriving to the apartment home for repairs
  • Attendees understand when to call the warranty company for repairs and what violates warranty
  • Attendees can solve the most common problems with their appliances

Date: Thursday, August 18, 2016
Time: 1:00 - 2:30: Washer and Dryer Review (Led by Jeff Wilson, Maintenance Supervisor, Buckingham Management, LLC)
2:45 - 4:00pm: Dishwasher Review (Led by Clarence Hodges, South Region Factory Service Trainer, GE Appliances)
Cost: FREE for members
Location: IAA

R-410A Review Course & Certification

This training session was developed to provide field service personnel with necessary tools and practical knowledge to safely perform service on systems containing R-410A.

Training will include information on:

  • R-22 phase-out
  • Appropriate refrigerant
  • Oil applications
  • Service techniques
  • Safe handling of R-410A
  • And more!

This session will contain all the information technicians will need to prepare for their R-410A certification.

Date: Tuesday, August 23, 2016
Time: 9:00am - 12:00pm
Cost: $185 for members, includes exam; $260 for non-members, includes exam
Location: IAA
Instructor/Speaker: Jamey Hale, CMS, Senior Technical Support Supervisor - ICOR International, Inc.

September

Fair Housing for Maintenance, Grounds, & Housekeeping

This course is designed specifically for your entire maintenance team. Did you realize that your maintenance personnel interact with your residents more than anyone else at your property? And if they aren't careful, their conversation with a resident or a potential resident could be misunderstood and result in a fair housing violation.

Send your entire maintenance team to understand the fair housing law and discover ways to protect your property. In this class you will learn how Fair Housing laws impact the daily operations of the maintenance staff and how to avoid the pitfalls.

Date: Tuesday, September 13, 2016
Time: 9:00 a.m. - 12:00 p.m.
Cost: FREE for members
Location: IAA
Instructor/Speaker: Babette Harpster, AIT Certified Instructor - CORT

Meth Home Awareness Training (Bloomington)

Identify the warning signs of meth labs to prevent your community from falling victim to these hazards. In 2014, there were 1,416 meth lab busts in the State of Indiana and the number continues to climb. This course is certified and presented by a leading agency on the Indiana Department of Environment Management Qualified Inspector List. Throughout this course, you will:

  • Understand your options, know the warning signs, learn how to test a unit, and the various ways to clean a meth lab
  • Review your insurance options and the differences among demolition, removal and remediation, including the average cost

Prepare for the worst case scenario, but hope for the best. This course affects regionals, property managers, maintenance supervisors , or maintenance technician with various experience levels.

Date: Wednesday, September 14, 2016
Time: 9:00 a.m. - 12:00 p.m.
Cost: FREE for members
Location: Millennium Apartment Clubhouse
Instructor/Speaker: Donetta Held - Crisis Cleaning

Smoke-Free Housing

You're invited to attend a training to learn more about why smoke-free housing is so important and how to go about implementing a policy. You will hear from local property managers on their experiences with smoke-free housing along with health experts on the dangers of secondhand smoke.

Learning Outcomes:

  • Understand secondhand smoke and its effects on housing, including the detrimental cost of fires
  • Legality of smoke-free housing policies: how to enforce smoke free housing and its impact on your current smoking community

Who should attend:

  • Regionals and Property Managers with varying levels of experience
  • Those curious about smoke-free housing or considering smoke-fee housing for your property
  • Aspiring property manager or regional

Date: Wednesday, September 14, 2016
Time: 9:30 a.m. - 12:00 p.m.
Cost: FREE for members
Location: IAA
Instructor/Speaker: Panel Discussion: Local smoke-free properties and how they made the transition

Electric/Gas Heat Maintenance & Repair Refresher

Repair your heating systems with a detailed review course led by McNeely Owned Inc. that includes:

  • Resistance heating
  • Repair techniques
  • Safety/code adherence
  • Troubleshooting scenarios
  • Burners/ignition systems
  • Heat exchanger analysis
  • Preventative maintenance
  • Carbon monoxide signs

Date: Thursday, September 15, 2016
Time: 9:00 a.m. - 12:00 p.m.
Cost: FREE for members
Location: IAA
Instructor/Speaker: McNeely Owned Inc.

Meth Home Awareness Training (Jeffersonville)

Identify the warning signs of meth labs to prevent your community from falling victim to these hazards. In 2014, there were 1,416 meth lab busts in the State of Indiana and the number continues to climb. This course is certified and presented by a leading agency on the Indiana Department of Environment Management Qualified Inspector List. Throughout this course, you will:

  • Understand your options, know the warning signs, learn how to test a unit, and the various ways to clean a meth lab
  • Review your insurance options and the differences among demolition, removal and remediation, including the average cost

Prepare for the worst case scenario, but hope for the best. This course affects regionals, property managers, maintenance supervisors , or maintenance technician with various experience levels.

Date: Thursday, September 15, 2016
Time: 9:00 a.m. - 12:30 p.m.
Cost: FREE for members
Location: Carriage House of New Albany
Instructor/Speaker: Donetta Held - Crisis Cleaning

New Member/New Employee Orientation

The quarterly New Member Orientation is for all new members, new employees, and those who want to become more involved in the Indiana Apartment Association. IAA will host this wine & cheese event four times a year to accommodate all new members.

Learn about:

  • Your member benefits
  • Events and functions available only to members
  • Sponsorship and advertising opportunities to grow your business
  • Education opportunities to help grow your career
  • IAA Ambassadors that can help you meet the right people

Date: Thursday, September 29, 2016
Time: 3:30 p.m. - 5:00 p.m.
Cost: FREE for members
Location: IAA

November

EPA/CFC Certification Testing

Section 608 of the Federal Clean Air Act requires persons who work with regulated refrigerants to become certified. Enroll in this course to comply with regulations essential for supporting your apartment community. David Creek brings exceptional experience and insights into this course to engage and motivate participants inside and outside the classroom.

The course includes four sections for the first time test-takers and second time test-takers in your community:

    Section 1 reviews environmental issues surrounding the impact of Class I and II refrigerants
    Section 2 covers the test and instruction for systems with less than 5 pounds of refrigerant (Type I certification)
    Section 3 includes the test and instruction for high-pressure refrigerant such as HCFC 22 including split-system air conditioners (Type II certification)
    Section 4 contains the test and instruction for systems that use a low pressure refrigerant such as CFC11 (Type III certification)

Re-Testing Requirement: You are required to bring proof of your previous scores to the re-test. You may retest three times before instruction is required.

Date: Thursday, November 10, 2016
Time: 8:00 a.m. - 3:00 p.m.
Cost: Members - $135 for full test, $79 for retest; Non-Members - $250 for full test, $150 for retest
Location: IAA
Instructor/Speaker: David Creek, Director of Maintenance - Birge & Held Asset Management, LLC

December

Low Income Housing Tax Credit Training & Housing Credit Certified Professional Exam

Experience LIHTC Fundamental Training and/or LIHTC Advanced Training, followed by the Optional HCCP Exam

LIHTC Training Includes:

  • Managing an LIHTC Community
  • Habitability & General Use Requirements
  • Full Time Students
  • Qualifying Residents & Households
  • Determining Resident Eligibility
  • Income & Employment - What is included and what is not
  • Assets: Income vs. Assets, How to Calculate assets, Determining Cash Value, Real Estate, Personal Property, etc.
  • Certification & Recertification: Recommendations, Waivers and Transfers
  • Set Asides, Target Units, Lease Requirements and Program Layering
  • On Going Compliance: File Maintenance, First Year Files, Project Information, Compliance Monitoring
  • What is the LIHTC Program: History, Terms, Allocation & Continuing Eligibility
  • Development: Project Wide vs. Building by Building, Applicable Fractions, Qualified Basis, Annual Credit Amount, Credit Period
  • LIHTC Program Requirements: Maximum Allowance Incomes, IRS Forms, Unit Vacancy & Available Unit Rule, Bonds, Acquisition/Rehab
  • Recent Updates: HUD Handbook 4350.3, 8823 Audit Guide, and HERA

Date: Tuesday, December 6, 2016 - Wednesday, December 7, 2016
Time: 8:30 a.m. - 5:00 p.m.
Cost: $299
Location: IAA
Instructor/Speaker: Karen Graham, President & CEO - Karen A. Graham Consulting, LLC


Indiana Apartment Association Call for Presentations and Speakers

IAA’s Professional Development Committee is seeking new ideas for the year’s education-based content designed to highlight current issues and provide solutions for multifamily professionals charged with creating value for residents and investors. Submissions can focus on a variety of topics, including, but not limited to:

  • Management/Executive Skills
  • Leasing
  • Fair Housing
  • Maintenance
  • Leadership
  • Low-Income/Affordable Housing
  • Multifamily trends

Education Program Format

Education Sessions will take place throughout the year on mutually agreed upon dates. Presenters/Panelists should plan to conduct at least a 60 minute presentation which should include audience engagement, with no more than three co-presenters or panelists.

To help you submit your proposal, please review the following examples:


Submission Evaluation and Selection

Your proposal will be evaluated using the following criteria:

  • Relevance to multifamily housing industry
  • Intelligent and clearly articulated submission materials
  • Presenter/Speaker qualifications
  • Provides useful information that attendees can apply to daily work life
  • Audience appropriate content

Our first preference is to maximize peer interaction between members. We recognize that in certain expert areas, non-members may be authorized to teach. IAA retains the right to select speakers as it sees fit, based upon the projected value that the proposed speaker brings to a specific topic.

Submit your proposal today.