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Tuesday, November 13, 2001
Wednesday, November 14, 2001

7:30 a.m.

Registration Opens
Indiana Convention Center, Downtown Indianapolis

9:00-10:20 a.m.

Opening Session I
"Beyond Success: Building A Better Tomorrow"
with Brian Biro

10:40 a.m.-12:00 noon

Session II

A. Part II
"Beyond Success: Building A Better Tomorrow"
with Brian Biro

B. "Understanding Money Management For Maintenance"
with Bill Nye

C. "Negotiating Vendor Contracts"
with Richard Kemp

12:00 noon

Ribbon Cutting & Lunch - In Exposition Hall

12:00 noon-4:00 p.m.

Exposition Open

12:00 noon-1:00 p.m.

Chapter Leaders Luncheon

2:30-3:20 p.m.

Session III

A. Maintenance Roundtable, "Easier, Faster, and Better Service"
with Bill Nye, Keith Shertzer, and Terry Prentkowski

B. "Jumpstart Your Marketing Efforts"
with Tracey Hopkins

C. "Mold: What You Don't See Could Hurt You"
with Eileen Lee

D. "The Power Of Choice!"
with Mr. Per

4:00-5:30 p.m.

M*E*S*H* (Maintenance Executive Social Hour)

Sponsored by:
-APCO, Inc., TruGreen*Chemlawn & Wilmar Industries

6:00-7:00 p.m.

President's Cocktail Reception

Sponsored by:
-AAL, Automatic Apartment Laundries

7:00-10:00 p.m.

President's Awards Dinner

Dinner Sponsored by:
-For Rent Magazine

Dessert Sponsored by:
-The Apartment Guide/HPC Publications

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7:30 a.m.

Registration Opens
Indiana Convention Center, Downtown Indianapolis

9:00-10:20 a.m.

Session IV
A. "Focused Follow Up: The Gateway To Success"
with Melinda Brody

B. "Motivating Gen X And Y"
with Dee Hansford

C. "How Communication Affects The Sales Process"
with Holly Schaber

9:30a.m.-3:00 p.m.

Exposition Open

10:40a.m.-12:00 noon

Session V

A. "Fair Housing Presented By America's Leading Expert"
with Avery Friedman

B. "What Today's Economy Means For You"
with Mike Petrie

C. "The ROI Of Recognition
with Dee Hansford

12:00-1:30 p.m. 

Lunch In Exposition Hall

1:40-2:50 p.m.

Session VI

A. Repeat of "Fair Housing Presented By America's Leading Expert"
with Avery Friedman

B. "Creating Commitment: Closing With Confidence"
with Melinda Brody

C. "Confidence. It's All About Control!"
with Mr. Per

3:00-4:30 p.m.

Closing General Session

"Building A Bridge...Getting Over It"
with Amanda Gore

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