|
Tuesday, November
18, 2003 |
Wednesday, November
19, 2003 |
7:30 am
Registration Opens |
7:30 am
Registration Opens |
S E S S I O N I
9:00 am - 10:20 am
Opening General Session
The Strength of Laughter:
Energize Your Spirit with Humor
with Joel Zeff |
S E S S I O N I
V
9:00 am - 10:20 am
A. Close the Back Door - You’re Letting the Residents Out
with Lori Snider |
S E S S I O N I
I
10:40 am - 12:00 pm
A. Leadership for Supervisors: Skills
for Becoming a Successful Leader
with Myron Kanning
B. Marketing: Hard Hitting Tactics for a Soft Market
with Carla Gulick
C. Gear Up for Maintenance Success
with Cathy Macaione
12:00 pm - 4:00 pm
Trade Show Open
|
B. Get What You
Want With What You’ve Got
with Christine Cashen
C. Part I Our Changing World: Serving
Multiple Generations
with Pat Patterson
10:00 am - 2:30 pm
Trade Show Open |
S E S S I O N I
I I
2:00 pm - 3:20 pm
A. Hey, I’m the Customer!
with Carla Gulick
B. Organize or Agonize
with Debbie Rabb
C. Let’s Talk Maintenance: A Round Table Discussion
with Tony O’Dell, David Creek, Greg Potts
and Cathy Macaione |
S E S S I O N V
10:40 am - 12:00 pm
A. Why Can’t Everyone Just Get Along?
with Christine Cashen
B. Part I Hot Topics in Fair Housing
with Kathelene Coughlin
C. Persuasion Leasing: How to Be Better When You Are
Already Really Good
with Lori Snider |
4:00 pm - 5:30 pm
M*E*S*H
(Maintenance
Executive Social Hour)
Sponsored by:
APCO, Century Maintenance Supply, Frye Electric
6:00 pm - 7:00 pm
President’s Cocktail Reception
Co-sponsored by: Hoosier Contracting |
S E S S I O N V
I
1:40 pm
- 2:50 pm
A. Part II Hot Topics in Fair Housing"
with Kathelene Coughlin
B. Part II Our Changing World: Serving
Multiple Generations
with Pat Patterson
C. Becoming an Employer of Choice
with Nancy Ahlrichs |
7:00 pm - 10:00 pm
President’s Awards Dinner
Sponsored by: For Rent Magazine
Dessert Sponsored by:
The Apartment Guide/HPC
The Apartment Shoppers Guide/HPC
Awards of Excellence Sponsored by:
Cort Furniture Rental
Prodigy Awards Sponsored by:
AAL/Automatic Apartment Laundries, Inc. |
S E S S I O N V I I
3:00 pm - 4:30 pm
General Closing Session
Leadership Wisdom from The Monk Who Sold His Ferrari: The
Rituals of Visionary Leaders
with Robin Sharma |
